CLUB CHAMPION CUSTOMER APPRECIATION PROGRAM: FREQUENTLY ASKED QUESTIONS

  

What countries are eligible to order?

Customers worldwide are eligible to order. 

 

What is Arccos Caddie Link?

For golfers who prefer to prefer to play without having to carry a smartphone, the Arccos Caddie Link wearable is a perfect solution. This small, ultralight device is compatible with iPhone and Android devices and seamlessly pairs with the Arccos Caddie app and sensors. Worn on a player’s belt, waistband or pocket, it tracks shots in real time – including the club used and precise location – and automatically transfers the data to a player’s smartphone via Bluetooth, either during or after the round. This allows golfers to play the game their way, freeing them to keep their phone in a cart, bag, back pocket or elsewhere. For more information on Link, please click here.

 

Once my sensors arrive, how do I pair them?

iPhone:

  • Download Arccos Caddie from the App Store
  • Log in with account credentials you created previously
  • Once logged into the Arccos Caddie app, navigate through the Pairing Tips & Tricks, follow the prompts, and begin pairing

Android:

  • Download the Arccos Caddie app from the Google Play Store
  • Login with the account credentials you created previously
  • Once logged into the Arccos Caddie app, navigate through the Pairing Tips & Tricks, follow the prompts, and begin pairing

For information on pairing, please visit this link.

 

Why won't it accept my email?

Please verify to make sure you are inputting a valid email address. If you are still experiencing difficulties and can’t proceed, it is likely you already have an active Arccos Caddie subscription. For issues please contact Starter@arccosgolf.com.

 

Why won't it accept my address?

Please verify the address and make sure there are no typos or extra spaces. Also, make sure to put unit number, suite number, or apartment number in the correct section. For issues please contact Starter@arccosgolf.com.

 

How can I cancel?

To cancel your subscription, please email Starter@arccosgolf.com or call us at 844-692-7226.

 

How long is my trial?

Upon activation you receive a free 45-day trial to the award-winning Arccos Caddie platform. Membership automatically renews at $12.99/month, billed annually. Cancel at any time.

 

When does my trial start?

Your trial starts as soon as you activate your Arccos Caddie membership after inputting your shipping & billing information.